Refund and cancellation policy

Updated: October 26, 2026

14-day, no-reason refunds

You can request a full refund within 14 days of purchasing Proof Take, without giving a reason. This also applies to a paid version upgrade. You can request a refund whether or not you have activated or used the software.

How to request a refund

Email [email protected] within 14 days of purchase. Include your Dodo order or payment reference and the email address used at checkout so we can locate the purchase. A reason is optional. Do not send your full card number, bank details, license key, scripts or audio.

How refunds work

Dodo Payments processes the payment and refund. The refund is returned through the original payment method; posting time depends on the payment provider and bank. We do not deduct a usage fee from a refund covered by this policy.

The refunded license or upgrade is cancelled. New checks stop when the app next verifies that the key is revoked or missing. Automatic verification is attempted when more than three days have passed since the last success, with at least six hours between automatic attempts; you can also verify manually. Detection can take longer while the app is closed or offline. The app still works offline for 30 days after its last successful verification, followed by a seven-day grace period; after 37 days without successful verification, new checks are blocked. Saved history and review remain available. Refunds do not delete projects, scripts or audio saved on your Mac.

No recurring subscription

Proof Take is a one-time purchase and does not renew automatically. There is no recurring subscription to cancel. Deactivating a Mac only frees a license activation; it does not request a refund.

Other rights and questions

This policy does not limit any mandatory consumer rights. For order or refund questions, contact [email protected].